Appointment & Cancellation Policy

FMP requires a deposit on the day of scheduling your appointment.
FMP guarantees after the deposit has been paid your appointment slot is secured.
FMP will send an appointment confirmation after your deposit has been paid.
FMP will send an appointment reminder 72 & 24 hours before the scheduled appointment date.
FMP requires ALL cancellations or rescheduling be made 24 hours in advance from the day of your scheduled appointment.
FMP will charge for roundtrip mileage if commute to the clients location had been made without being notified of cancellation.
FMP requires that ALL cancellations must be made in writing (Ex. Voicemail, text message, email). *If cancellation was made via phone call, a confirmation email and/or text message will be sent to the client to confirm their cancellation*